*Please note that Screens 4 is no longer available and has been replaced by Screens 5, a universal app for iPhone, iPad, Mac and Vision Pro.
The remote computer does not support the selected authentication method. Try selecting a different authentication method in the saved "Screen" settings or check the VNC server configuration of the remote computer.
Supported authentication methods
Connect to a Mac
- Mac user
- Mac guest user (see Sharing a Mac session)
- VNC password (on older systems)
Use your Mac user credentials to connect to your Mac. For more information, see these articles:
Configuring macOS for remote access
Establish a connection to Linux, Raspberry Pi or Windowsƒ
- VNC password
- None (no authentication or password)
The authentication method is normally defined in the VNC server settings. Further details can be found in these articles:
Configuring Windows for remote access