Screens Connect is a small-footprint, low-resource assistant utility that provides information about the computer it's installed on to all of your Screens installations. This allows you to establish remote connections to these computers with little or no configuration, and with current network addressing data always up to date...even if your ISP assigned you a dynamic IP address. Information gathered by Screens Connect is stored in the cloud with your Screens ID.
Normally, you needn't concern yourself with your Screens ID. In a typical scenario, a new user will install Screens Connect on a computer he wants remote access to, and will sign into the app with his Screens ID at install time. Once this computer is ready for remote access, he will then sign into Screens for Mac or Screens for iOS with his Screens ID, and information stored there will automatically sync with Screens.
Note: Your Screens ID does not store usernames and passwords, and is not a substitute for the authentication credentials required to log into any given computer. Remote log-in credentials are stored in the saved screen settings for the computer in question.
One Screens ID to rule them all
In order to link Screens and computers where Screens Connect is installed, you need to use the same Screens ID everywhere. This is how Screens is able to find your computer(s) remotely.
Creating a Screens ID
You can create a Screens ID while installing Screens Connect or at https://screensconnect.com. Only an e-mail address and password are required.
Managing Computer Information Stored with Your Screens ID
Your Screens ID stores entries for each computer you installed Screens Connect on. It's sometimes advisable to visit our Screens ID management page to clean up any incorrect or outdated entries. To remove an entry, simply click its green Unregister button.
On the iOS device or Mac you'll be connecting from
Your Screens ID is what links Screens and Screens Connect together. In order to be able to connect back to your computer remotely, make sure to sign in with your Screens ID in:
Screens for iOS
Tap the Settings (gear) icon.
Select Screens Connect.
Enter your Screens ID and password.
Screens for macOS
Go to the Screens app menu.
Select Screens Connect > Sign In...
Enter your Screens ID and password.
On the Mac you'll be connecting to
Screens Connect for macOS
First, make sure that you've installed Screens Connect on the Mac you'll be connecting to.
Open the app preferences and click on Sign In...
Enter your Screens ID and password
On the PC you'll be connecting to
Screens Connect for Windows
First, make sure that you've installed Screens Connect on the Windows PC you'll be connecting to.
Double-click the Screens Connect icon in the system tray.
Enter your Screens ID and password
Deleting Your Screens ID
You can delete your Screens ID by logging into our Screens ID management page and clicking the big red button.
Changing the E-Mail Address Associated with Your Screens ID
It's not possible to change the e-mail address associated with your Screens ID; a new account must be created. We suggest the following procedure:
- Log out of your Screens ID in all Screens and Screens Connect installations.
- Log into our Screens ID management page and delete the account.
- Create a new Screens ID with your preferred e-mail address.
- Use your newly created Screens ID in Screens Connect and Screens.
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