When using Screens to connect to a Windows PC, Linux computer, or Raspberry Pi, you must enter the correct credentials depending on how the remote computer is configured.
There are two types of credentials you may need:
- VNC credentials (used for standard connections)
- Secure Connection credentials (used when SSH is enabled)
Make sure you enter the correct credentials for your setup.
Windows
Using VNC (Standard Connection)
If you are connecting using VNC only, you must enter the VNC password configured in your VNC server settings on your Windows PC.
This password is set inside your VNC server application (for example: TightVNC, RealVNC, etc.).
For more details, please consult this article.
Using Secure Connections (SSH Enabled)
If you enabled OpenSSH Server on Windows and are using Secure Connections in Screens, you must enter:
- Your Windows account username
- Your Windows account password
In most cases, this is the same username and password you use to log in to Windows after restarting your PC.
For more details, please consult this article.
Linux
Using VNC (Standard Connection)
If you are connecting using VNC only, enter the VNC password configured in your Linux VNC server settings.
This password is defined in your VNC server configuration (for example: TigerVNC, RealVNC, etc.).
For more details, please consult this article.
Using Secure Connections (SSH Enabled)
If you enabled SSH on your Linux computer and are using Secure Connections in Screens, enter:
- Your Linux username
- Your Linux user password
This is the same username and password you use when logging into your Linux system locally or via Terminal.
Raspberry Pi
Using VNC (Standard Connection)
If you are connecting using VNC only, enter the VNC password configured in your Raspberry Pi VNC server settings.
Using RSA-AES (if enabled)
If your VNC server is configured to use RSA-AES encryption, you must enter:
- Your Raspberry Pi username
- Your Raspberry Pi password
This is typically the same username and password you use to log into your Raspberry Pi.
Using Secure Connections (SSH Enabled)
If you enabled SSH on your Raspberry Pi and are using Secure Connections in Screens, enter:
- Your Raspberry Pi username
- Your Raspberry Pi password
This is the same username and password you use to log into your Raspberry Pi locally or via Terminal.
For more details, please consult this article.
If authentication fails, double-check:
- You are using the correct type of credentials (VNC, RSA-AES vs system account)
- The username is spelled correctly
- The password is correct
- SSH is enabled (if using Secure Connections)