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  • Screens Diagnostics Reports
  • Screens is stuck at "Downloading..."
  • My sleeping Mac isn't waking up for Screens
  • My sleeping Windows PC isn't waking up for Screens
  • The "Connecting" message stays on-screen and the connection is never established.
  • I cannot control my Mac
  • I’m having trouble connecting to a computer on the same network.
  • Invalid Protocol
  • Codec Error
  • Unsupported VNC Authentication
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Codec Error

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If you get this error during a session, this may mean that the remote computer needs to be restarted.

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