Unsupported VNC Authentication

The remote computer does not support the selected authentication method. Try selecting another authentication method in the saved “screen” settings or verify the remote computer's VNC server configuration.


Screens for iOS


Screens for macOS


Supported Authentication Methods

Connecting to a Mac

  • Mac User

Use your Mac user credentials in order to connect to your Mac. For more information, consult these articles:

Authentication with Screens

Configuring macOS for Remote Access

Connecting to Linux, Raspberry Pi or Windows

  • VNC Password
  • None (no authentication or password)

The authentication method is usually set in the VNC server settings. Please refer to these articles for more details:

Configuring Windows for Remote Access

Configuring Linux for Remote Access

Configuring a Raspberry Pi for Remote Access

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