The remote computer does not support the selected authentication method. Try selecting another authentication method in the saved “screen” settings or verify the remote computer's VNC server configuration.
Screens for iOS
Screens for macOS
Supported Authentication Methods
Connecting to a Mac
- Mac User
- Mac Guest User (see Sharing a Mac Session)
- VNC Password
Use your Mac user credentials in order to connect to your Mac. For more information, consult these articles:
Configuring macOS for Remote Access
Connecting to Linux, Raspberry Pi or Windows
- VNC Password
- None (no authentication or password)
The authentication method is usually set in the VNC server settings. Please refer to these articles for more details:
Configuring Windows for Remote Access
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