We want to ensure our apps are a good fit for you, so we offer a 14-day trial period for macOS apps downloaded from our website. For those apps where we can’t (as is the case with iPhone, iPod touch, and iPad apps), we have user guides available. We also have many helpful articles and human beings to answer any questions you might have!
Purchases made directly on the edovia.com
We offer a 30-day return guarantee on all of our products purchased on the Edovia website. When requesting a refund, please provide any of the following so that we can track down your order: your order number, email address used for the purchase or the license key.
Purchases made on the Apple iOS App Store or Mac App Store
For purchases made on the App Store or Mac App Store, we unfortunately cannot process refunds as we do not have access to your iTunes account. Please contact Apple in order to get a refund or if you encounter any issues with your purchase:
If you wish to use Screens via Setapp but previously purchased the app on the Edovia website before subscribing to the service, the same 30-day refund policy applies.