Windows and VNC troubleshooting

If you are using Windows, chances are that you have an anti-virus, an anti-spyware and a firewall running. These can make connection to your computer hard or even impossible.

In this example, we're using AVG but if you are using a different program, then refer to your user's manual to know where to find the similar information:

Verify that your anti-virus doesn't block the VNC server and ports

1. Open the AVG Program.
2. On the Tools menu, click "Firewall settings."
3. In the left tree menu under Profiles, expand the profile you are currently using.
4. Click "System services."
5. Click "Manage user system rules," and then click Add.
6. In the new window, for "protocol," select "TCP"
7. For "direction," select "Both ways," and then click OK.
8. For "local port(s)," select "All ports (0 - 65535)," and then click OK.
9. For "remote port(s)," select "All ports (0 - 65535)," and then click OK.
10. For "remote address(es)," select "All Networks," and then click OK.
11. Confirm all windows by clicking OK.

Configuring Windows' Firewall

1. Open Windows Firewall by clicking the Start button and then clicking Control Panel. In the search box, type firewall, and then click Windows Firewall.

2. In the left pane, click Advanced settings. If you're prompted for an administrator password or confirmation, type the password or provide confirmation.

3. In the Windows Firewall with Advanced Security dialog box, in the left pane, click Inbound Rules, and then, in the right pane, click New Rule.

4. Follow the instructions in the New Inbound Rule wizard. Add TightVNC program to allow, Also remembering to Allow the specific port your Ipad is Calling for your PC. You Can find this number in your TightVNC program ie: 5900