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Yes, I know "ScreenSync" is an application I downloaded from the Internet.

Emiel's Avatar

Emiel

04 Aug, 2011 09:32 AM

Running Mac OS Lion and Screens Connect 1.7.

Every time I restart or log in a notification pops up telling me "ScreenSync" is an application downloaded from the Internet, asking me if I am sure I want to open it... and I click 'open'. Clicking on 'show web page' brings me to an empty Safari window, cause no url seems to be pushed.

How do I get rid of this popup?

Cheers.

  1. 2 Posted by Jonas on 04 Aug, 2011 11:43 AM

    Jonas's Avatar

    I've got the same issue.
    There is a way to disable the message but I haven't tried it yet:
    http://osxdaily.com/2010/09/12/disable-application-downloaded-from-...

  2. Support Staff 3 Posted by Luc on 04 Aug, 2011 12:31 PM

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    Emiel,

    This popup is being displayed by the OS and should only be shown once if you click on Open.

  3. Luc closed this discussion on 04 Aug, 2011 12:31 PM.

  4. Emiel re-opened this discussion on 04 Aug, 2011 12:36 PM

  5. 4 Posted by Emiel on 04 Aug, 2011 12:36 PM

    Emiel's Avatar

    I know. And I usally get these kinds of popups only once per app (or dmg) but like I mentioned, I get this popup about ScreenSync every time I restart or log in. And every time I click on Open. Only with ScreenSync, not with other applications.

    Got a solution?

    I'm running ScreenSync on a brand new clean installed MacBook Air.

  6. Support Staff 5 Posted by Luc on 04 Aug, 2011 12:44 PM

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    I unfortunately have no solution for now... However, a major revamp is currently underway for Screens Connect and it fix this kind of behaviour.

    Hopefully we'll be done by the end of the month...

  7. 6 Posted by Gary Kohlman on 06 Aug, 2011 05:40 PM

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    For the record, I am getting the same message under Lion.

  8. 7 Posted by Jfen on 09 Aug, 2011 07:36 PM

    Jfen's Avatar

    Me too. I also am getting this message at each startup.

  9. 8 Posted by Anthony on 09 Aug, 2011 07:58 PM

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    Hi All,

    OS X should have flagged after you clicked open. You can remove the quarantine flag manually. Open Terminal and paste the following command : sudo xattr -r -d com.apple.quarantine {,~}/Library/PreferencePanes/Screens\ Connect.prefPane/Contents/Resources/ScreenSync.app

    You may be prompt for your password.

    Let me know if it fixes your issue!

  10. 9 Posted by John Graf on 09 Aug, 2011 08:22 PM

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    >

  11. 10 Posted by John Graf on 09 Aug, 2011 08:26 PM

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    >

  12. Marc-Étienne closed this discussion on 10 Aug, 2011 03:06 AM.

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